Downloading, Installation and Licensing

Download the software from our website, https://www.survopt.com/download/.
Downloads require a username and password: Please contact us at if you don’t have these details.
Once the installer has downloaded, double-click on it and follow the prompts to install. The default installation settings will normally be fine.
When installation is complete, SurvOPT will open and the license dialog will be displayed.
Click the ‘Request License’ button to open the Request License Dialog.
Enter your details in the Licensee section: User Name (your full name), Email Address, Company and Site (the name of the city or vessel where you work).
Click the ‘Email license request’ button to generate an email to in your default email client.
The license request information will have been automatically copied to your clipboard: Paste (Ctrl+V) the license request information into the email. When pasted correctly, the email will contain your Licensee details and a license request block that begins with ‘—–BEGIN LICENSE REQUEST BLOCK—–‘ and ends with ‘—–END LICENSE REQUEST BLOCK—–‘. Please ensure the license request block is present, as we cannot issue a license without it.
Once your license request has been processed you will receive an email from Engenius staff containing a license block that begins with ‘—–BEGIN LICENSE BLOCK—–‘ and ends with ‘—–END LICENSE BLOCK—–‘: Copy (Ctrl+A, Ctrl+C) the entire email to the clipboard.
On the License Dialog, click the ‘Install License from Clipboard’ button.

System Requirements

Operating system: SurvOPT requires 64-bit Windows 10 or newer, or Windows Server 2016 or newer.

For best performance, we recommend:

A quad-core i7 CPU or better
At least 16GB RAM
At least 10GB spare disk space

FAQ

I’m having trouble installing the license: The license needs to be installed using an administrator-level user account. Try either logging in to the computer with an administrator account, or running the software “as administrator” while installing the license. If you don’t have sufficient access, please ask your IT department for assistance.
The license dialog says my license is invalid:
- Make sure you’re installing the license on the correct machine: Each license is only valid on the machine where the matching license request was generated.
- Occasionally, major hardware or system upgrades can invalidate a license. If you think this might be the case, just send us a new license request generated from your SurvOPT license dialog, and we’ll issue a replacement license for you.
My license has expired: Most of our customers have time-limited license agreements, renewing annually for example. Feel free to send us a new license request generated from your SurvOPT license dialog, and we’ll issue a new license, valid for the duration of your company’s new license agreement.

Getting Started

Guided Tour

The SurvOPT user manual includes a guided tour, which is a great way to familiarise yourself with the software.
The guided tour takes your through a standard project setup workflow, and then introduces you to some of the more commonly used advanced features in SurvOPT.

Access the guided tour in the user manual (F1 or Help menu > User Manual).

Example Files

A collection of example files can be found in the SurvOPT installation directory, usually C:\Program Files\survOPT\Examples. These files include some sample SurvOPT projects, preplot files, and others such as importable obstruction polygons and tide and current data.

Support

If you need assistance in setting up a project, feel free to get in touch with Support as outlined below.

Getting Help

You are always welcome to contact us at . We are based in Australia and fastest responses will normally be received during business hours in AEST time zone, however we endeavour to respond to all support and license requests within one business day.

When contacting support, please provide as much detail as possible, including sending your SurvOPT project and any input files through if relevant. We treat any data received from customers with utmost confidentiality.

In addition to email, support by video call can be arranged on request.

The SurvOPT User Manual (F1 or Help menu > User Manual) is also a great source of information. Try the table of contents, or use the Search tab to search by keyword.

Companion Software

SurvOPT installs with several handy companion applications:

QuickPLOT, a simple 3D preplot line generator: Use QuickPLOT to create a set of preplot lines within a polygon, for use in your SurvOPT project, or for export to P1/90 format.
VesselManager: Use VesselManager to create and manage vessel configurations representing vessels that you regularly use. Vessel configuration files can be used in both SurvOPT and QuickPLOT Pro.
Tidalyse: Tidalyse can resolve tide or current sample data into harmonic constants, allowing prediction of past and future values. Sampled or predicted data can be exported to a text file, for use in SurvOPT or other software.
VesselTRACK: VesselTRACK can create a text file containing the precise coordinates of a vessel’s path during production, based on GPS data received from a serial port.

QuickPLOT Pro and Seafloor Planner

QuickPLOT Pro and Seafloor Planner are licensed separately. To trial either of these applications, please get in touch with us at .

QuickPLOT Pro

QuickPLOT Pro (QPP) is an advanced preplot line generator. QPP supports 3D and 2D preplot lines, with a range of features for creating and manipulating lines.

Seafloor Planner

Seafloor Planner is a planning and optimization application for ocean bottom node and cable surveys.